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41
the technician came and fixed it but a few days later it happened again. what did he miss to make it still showing the error?
42
The error code 672 or SC672 is a controller startup error. It could mean the controller board is installed incorrectly or has gone bad. It could also be a simpler solution such as a connector somewhere is not securely fastened.

If you are unable to clear this message contact a technician to service your machine.

Contact us by phone, email, or reply to this post with any questions you may have, we can always help.

Steve Jensen
steve@terraofficesolutions.com
(760) 580-4190
43
The error code 542 or SC542 could be a caused by a few reasons. There is a temperature problem with the fuser, the roller thermistor is bad, or the BCU is bad.

To clear the code:
Hit the yellow clear modes key
Press 107 on the number pad
Press and hold the clear stop
Press the Copy SP Button
Open the front door
Turn front left power switch off and on
Shut the door
The error code is now cleared.

If this does not clear the code, you will want to contact a service technician to take a look at your machine.

Contact us by phone, email, or reply to this post with any questions you may have, we can always help.

Steve Jensen
steve@terraofficesolutions.com
(760) 580-4190
44
The error code 545 or SC545 means that the fuser, also known as the fixer assembly has a thermistor problem (this part melts the toner onto the page). It could also mean that the fusing lamp is disconnected.

If a simple reset of the of the error code does not work ("Clear Mode"+107+"Clear/Stop" hold for 5s. Turn ON and OFF the Main Switch) you may need to have your machine serviced by a professional. It is your best bet to also have standard cleaning maintenance done by your on site technician after fixing the error.

Contact us by phone, email, or reply to this post with any questions you may have, we can always help.

Steve Jensen
steve@terraofficesolutions.com
(760) 580-4190
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