The Ricoh copier error code 401 / SC401 is a transfer output release detection error code.
This error code can mean:
Your Transfer unit harness disconnected
Transfer power pack is bad
Transfer connector loose or bad
To reset this error try the code:
"Clear Mode"+107+"Clear/Stop" hold for 5s.
Turn ON and OFF the Main Switch.
If the problem persists you may need to contact a local service technician to take a look at your copier.
Contact us by phone, email, or reply to this post with any questions you may have, we can always help.
Steve Jensen
steve@terraofficesolutions.com(760) 580-4190
